On a personal note, I just spent 57 minutes with Rogers Communications trying to explain to them that, ah, well, some cable and phone issues. I know that 1...you don't care and 2...we all have customer service stories and they all run parallel.
Sometimes, and I know you feel this way too, you just want to reach through the phone and ring Alan or Nikishia or Stephanie's little necks but you cannot because we haven't reached that point in our technology.
If we do, those jails Stephen Harper wants to build will be bursting at the seams.
Or you could do what New Yorker Dalton Chiscolm is doing.
Sick of being jerked around by the disinterested and unengaged 12 dollar an hour drones at the Bank of America call centre he is suing the B of A for time wasted.
In August Mr. Chiscolm sued the largest U.S. bank and its board, demanding that "1,784 billion, trillion dollars" be deposited into his account, presumably with another bank, the next day. He also wanted 200,164,000$ for miscellaneous damages, paper work and subway tokens.
1,784,000,000,000,000,000,000,000,000 $ is what he is asking for. Which, by the way, is more than the world's gross domestic product, a trifling 60 trillion according to the World Bank.
Reuters, who posted this story, could not contact Mr. Chiscolm.
Perhaps his tin foil hat fell off?
WFDS
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